Experience

Target

Tech Consultant

Provided personalized recommendations and hands-on demonstrations for various technology solutions, including imaging devices, office equipment, and portable electronics, ensuring customers could make informed purchasing decisions. Managed inventory and optimized pricing strategies for tech products, reducing stock delays by 10%. Leveraged analytical skills to troubleshoot technical issues and tailored solutions to align with guest needs, effectively driving engagement with tech products.

Generations Plus

Information Technology Intern

Transitioned operations to remote during the pandemic, creating user-friendly programs for senior citizens. Implemented robust data management and security protocols, now used daily to improve efficiency. Provided consistent technical support, ensuring timely resolutions and high user satisfaction.